Buyer-requested visit exclusion

Definition

The three-day right to cancel does not exist on a repair visit the customer asked for.

Why It Matters

The federal rule covers a sale of twenty five dollars or more at the customer's home, including a visit the customer invited, and then excludes one thing: a call the buyer initiated to repair the buyer's own personal property at the buyer's home. A registered vehicle is personal property, so a driveway windshield job sits outside the rule and the customer gets no three days. Two gaps sit in that same sentence. It says the buyer's home, and much mobile work happens at the customer's workplace; Ohio's version reaches a buyer-initiated call only where the seller keeps a fixed in-state establishment, which a mobile-only shop does not. The exposure runs the other way too, because a shop that keeps the car holds a possessory lien and a van that never takes possession holds nothing. Ask where last year's jobs were performed and how the unpaid ones were collected.