Stops per tech

Definition

How many pools one technician services in a day, which turns route density into labor cost.

Why It Matters

This is the lever between a route that pays and one that does not, and it is also the easiest number to flatter. A high figure can mean tight scheduling or it can mean service that is being rushed or skipped, and the second shows up later as cancellations you inherit. Ride along for a day before closing. What a technician actually does at each stop tells you more than any spreadsheet about whether the count is sustainable.