Warranty dispatch

Definition

Repair volume routed by manufacturers and home-warranty networks at set rates.

Why It Matters

Manufacturer and home-warranty networks fill vans without marketing spend, which stabilizes volume and caps the rate at once. A book heavy in dispatch is durable but thin, and the network agreement, not the customer, owns the relationship. Read each agreement for transferability, rate schedules, and chargeback terms before pricing the volume as yours, because a network that does not transfer takes its van-filling volume with it at closing.