Closed-loop dispensing

Definition

A sealed connector between container and dispenser so nobody ever handles the concentrate.

Why It Matters

It is the version of dilution control that large institutions increasingly write into their specifications, because it removes the janitor's contact with concentrate and with it a whole class of injury and liability. For a buyer it is a useful sorting tool: a house whose accounts are on closed-loop systems is selling to specification-writing customers, which are stickier and slower to churn than the ones buying by the case. Ask how many accounts run sealed systems and who supplied the hardware.