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ATM Route Term

Speech output

Definition

The talking mode federal accessibility standards require on at least one ATM of each type at every location.

Why It Matters

The fee notice and the short-dispense error are rules every cardholder brings to the screen. This is the one brought by a cardholder who cannot see it. The federal accessibility standards name automatic teller machines and require at least one of each type at each location to meet their machine rules. Those begin with speech: instructions, prompts, error messages and everything displayed for full use must be usable by someone with a vision impairment. The sound comes through a standard connector or a handset, and Braille tells the user how to start it. Where a location has one machine, that machine carries the whole requirement. The standards reach fixed or built-in elements, and the 2010 version governs anything built or altered from March 15, 2012. Ask for each machine's model and install date, flag every unit that cannot talk, and read who pays to replace it in each placement contract.

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