Fee notice

Definition

The on-screen and posted warning a machine must show before it may charge anything.

Why It Matters

Federal rules let an operator impose a fee only if the consumer was told a fee would be imposed, before being committed to paying it, and then chose to continue. In practice that is a screen sequence and a sticker, and in diligence it is a walk of the fleet. A machine whose sequence is wrong has been collecting a fee it was not entitled to collect on every transaction for as long as nobody looked, and the exposure sits with whoever owns the route. Photograph each machine's screens during the walk.