Session utilization

Definition

The share of available tutor-hours and room slots actually taught each week.

Why It Matters

A center's ceiling is its rooms times its schedulable hours times its tutor bench, and utilization says how much of that ceiling the current enrollment fills. The pattern is never flat: after-school hours and weekends run full while mornings sit empty, so growth stories live either in filling dead hours with adult and remote work or in expanding the bench at peak. Ask for the schedule grid, not an average, because the average hides exactly the constraint that matters.