Estimating standard

Definition

The line-item pricing software insurers pay restoration work from, not the shop's own rates.

Why It Matters

A restoration company does not set its own prices on insurance work. It documents what it did in the format the carrier expects and is paid at the published rate for each line, which makes documentation discipline the margin, not an administrative chore. A crew that photographs and logs everything gets paid for it and one that does not eats the difference. Ask who writes the estimates, how often carriers adjust them downward, and what the gap between estimated and collected has run for two years.