Drying log

Definition

The daily moisture and equipment readings that justify what an insurer is billed for a water loss.

Why It Matters

Equipment charges are the largest line on a mitigation invoice and an adjuster pays them only against readings that show the drying was necessary for as long as it ran. A crew that logs by habit collects; a crew that logs from memory at the end of the week argues. Ask to see the last twenty files and compare invoiced days to logged days. The gap between them is the company's real collection rate on its biggest line, and it will not appear anywhere in the profit and loss.