Non-binding estimate

Definition

A quote that does not bind the mover, and the ceiling on what it may collect at the door.

Why It Matters

The federal rule caps collection at delivery at 110 percent of a non-binding estimate, plus charges for services the shipper asked for after the bill of lading issued. Refusing to hand over the shipment once the customer offers that much is defined as a failure to transport with reasonable dispatch, which is the rule written against holding a load hostage. A partial delivery is prorated: half a shipment means half of that 110 percent. And a shipment weighed at origin may be re-weighed on the customer's demand before unloading begins, with the charges rebuilt on the second weight.