IDEA dealer accreditation

Definition

The door trade institute's voluntary company accreditation: six exams plus proof of insurance and licensing.

Why It Matters

It accredits the company and not the crew, since technician certification is a separate program, and the trained technicians are the asset that actually holds the service book together. Ask who on staff carries the training, how long they have been there, and what it would cost to replace them, because in a trade this short of technicians the answer is usually more than the accreditation itself is worth. The certificate is a signal; the people are the business.