Voided renewal

Definition

A renewal a state voids when the seller's notice fails, and the cure is a refund.

Why It Matters

Gross revenue retention counts what last year's customers still pay this year, and it cannot tell which of those dollars arrived through a renewal a statute can unwind. Florida's automatic renewal section says a violation renders the automatic renewal provision void and unenforceable, and the only escape it offers is a refund of the unearned portion as of the date the seller is notified of the error. The multiple is paid on renewed revenue, so read the actual signup flow and the renewal email instead of the terms page, and count the contracts on annual terms. The scope line comes first, though: that statute defines a consumer as an individual and excludes an individual acting for a business, so a pure seat book sits outside it and a freelancer book does not. Most books are mixed.