Item 19 (Financial Performance Representations)

Definition

The one place a franchisor may lawfully say what its units earn, if it says so at all.

Why It Matters

System averages are not your unit. On a resale the location's own numbers outrank anything published here, and the gap between the two is itself the finding. A unit running well under the system average is either badly run, which is an opportunity, or badly sited, which is not, and those look identical on a spreadsheet. Visit at the busy hour before deciding which.