Day porter

Definition

A cleaner stationed at a building during business hours, handling restrooms, spills, and lobby upkeep as they happen, rather than working the night shift after the tenants leave.

Why It Matters

Day porter hours are billed as their own line and are the stickiest part of a contract, because the client sees that person every day. They also carry the schedule risk a night route does not: the position has to be covered during working hours, so a no-show is visible to the customer within the hour.