# Door-to-door time

A term used when buying urgent care center.

How long a patient is inside the building, from walking in to being discharged.

It is the operating metric this format lives on, because the competitor is an emergency room's wait and the whole proposition is being faster than it. It also sets throughput directly: shaving ten minutes on a ninety-minute visit adds capacity without adding a room. Ask for the distribution and not the average, since the slow tail is usually one workflow, and read a long one as either a staffing gap or a layout problem the lease may not let you fix.

Part of: Buying an Urgent Care Center (https://searchspheresource.com/guides/buying-an-urgent-care-center)

Source: https://searchspheresource.com/guides/buying-an-urgent-care-center/terms/door-to-door-time
Not dated: The same editorial definitions as the glossary, inside a trade.

Site index for machines: https://searchspheresource.com/llms.txt
