# Break-fix remainder

A term used when buying msp.

The share of revenue still billed by the hour instead of under a contract.

It is the number that decides which multiple the business gets. A managed provider is priced on recurring contracts; hourly work is a labor shop, and almost every seller describes a mixed book with the managed half in front. Pull the invoice detail and split it: which clients are on an agreement, what the agreement covers, and how much of last year's revenue came from tickets billed outside one. A book that is a third hourly is a transition project, and the work of moving those clients onto agreements is done by the new owner in year one, at exactly the moment the relationships are least secure.

Part of: Buying an MSP (https://searchspheresource.com/guides/buying-an-msp)

Source: https://searchspheresource.com/guides/buying-an-msp/terms/break-fix-remainder
Not dated: The same editorial definitions as the glossary, inside a trade.

Site index for machines: https://searchspheresource.com/llms.txt