# Cancellation rate

A term used when buying pest control.

The share of recurring accounts that quit in a year, which decides what the route is worth.

A recurring book is only worth a multiple if it recurs, and this is the number that says whether it does. It also moves with things a buyer controls: a route where one technician serves the same houses every quarter holds, and one where a different person turns up each time does not. Ask for cancellations by month and by technician for two years, because an annual average hides a bad hire and a price rise that cost more than it earned.

Part of: Buying a Pest Control Business (https://searchspheresource.com/guides/buying-a-pest-control-business)

Source: https://searchspheresource.com/guides/buying-a-pest-control-business/terms/cancellation-rate
Not dated: The same editorial definitions as the glossary, inside a trade.

Site index for machines: https://searchspheresource.com/llms.txt