# Callback rate

A term used when buying handyman.

The share of completed jobs a crew must revisit to fix its own work, unbilled.

Callbacks are unbilled hours spent re-doing finished work, and they compound: the truck that returns earns nothing while the schedule behind it slips. A generalist trade lives on reputation, so the callback rate is also the review base's leading indicator. Sellers rarely track it formally; reconstruct it from the job software's revisit patterns and read the review history for the complaints that mark it.

Part of: Buying a Handyman Business (https://searchspheresource.com/guides/buying-a-handyman-business)

Source: https://searchspheresource.com/guides/buying-a-handyman-business/terms/callback-rate
Not dated: The same editorial definitions as the glossary, inside a trade.

Site index for machines: https://searchspheresource.com/llms.txt